Term and Conditions

Last updated: [Insert Date]

1. Our Commitment to You

At MotoRiderShop, we’re committed to:

• Providing high-quality motorcycle gear and accessories
• Transparent pricing and policies
• Prompt and reliable service
• Your complete satisfaction with every purchase

2. Website Use and Intellectual Property

2.1 Acceptable Use

You agree to use our website for lawful purposes only. Prohibited activities include:

• Attempting to compromise site security
• Using automated systems to extract data
• Misrepresenting your identity
• Posting harmful or offensive content

2.2 Intellectual Property

All content on this website (logos, text, images, product designs) is the property of MotoRiderShop and protected by intellectual property laws. You may not:

• Reproduce or redistribute content without permission
• Use our branding for commercial purposes
• Reverse engineer our website or products

3. Product Information

3.1 Product Range

We specialize in motorcycle equipment including:

• Protective gear (helmets, body armour, gloves)
• Performance parts (brake systems, chains, engine oils)
• Rider apparel (jackets, casual wear, hoodies)
• Accessories (handlebars, grips, lighting)

3.2 Product Descriptions

We make every effort to ensure product descriptions are accurate, but:

• Colors may vary slightly due to monitor settings
• Specifications are subject to manufacturer updates
• We reserve the right to correct errors in pricing/descriptions

3.3 Safety Compliance

Our protective gear meets relevant safety standards, but:

• Proper fit is essential for maximum protection
• Regular inspection and replacement of safety gear is recommended
• We cannot guarantee protection in all accident scenarios

4. Ordering and Payment

4.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days
• We reserve the right to cancel orders for stock discrepancies

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Currency

All prices are in GBP (£) and include VAT where applicable. International customers:

• May be subject to customs fees
• Are responsible for any import taxes
• Should check local regulations before ordering

5. Shipping and Delivery

5.1 Shipping Options

We offer:

• Standard Shipping (£12.95): DHL/FedEx, 10-15 business days after dispatch
• Free Shipping: EMS, 15-25 business days after dispatch (orders over £50)

5.2 Delivery Areas

We ship worldwide except:

• Certain Asian regions
• Remote locations with limited carrier service

5.3 Delivery Issues

If your order doesn’t arrive:

• Check tracking information first
• Contact us within 30 days of expected delivery
• We’ll investigate and reship if the carrier confirms loss

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

• Items are unused and in original packaging
• All tags are attached
• You provide proof of purchase

6.2 Non-Returnable Items

For safety/hygiene reasons, these cannot be returned unless faulty:

• Body armour (once removed from packaging)
• Helmets
• Underwear & socks
• Opened engine oils & brake fluids

6.3 Refund Process

Approved returns will be refunded:

• Within 5-10 business days after inspection
• To the original payment method
• Minus original shipping costs (unless our error)

7. User Responsibilities

7.1 Account Security

If you create an account:

• Keep login details confidential
• Notify us immediately of unauthorized access
• You’re responsible for activities under your account

7.2 Product Use

By purchasing our products, you agree:

• To use them as intended by manufacturers
• To follow all safety instructions
• That improper use voids any warranties

7.3 Legal Compliance

You must:

• Comply with all local laws regarding motorcycle equipment
• Be of legal age to purchase restricted items
• Provide accurate shipping/billing information

8. Liability Limitations

8.1 Product Liability

MotoRiderShop is not liable for:

• Injuries resulting from product misuse
• Wear and tear from normal use
• Modifications made to products after purchase

8.2 Website Availability

We strive for 24/7 availability but cannot guarantee:

• Uninterrupted access to our website
• Freedom from viruses or bugs
• Immediate resolution of technical issues

8.3 Force Majeure

We’re not responsible for delays caused by:

• Natural disasters
• Supplier issues
• Carrier disruptions
• Other events beyond our control

9. Dispute Resolution

In case of disputes:

• Contact us first at [email protected]
• We’ll make every effort to resolve issues amicably
• Unresolved disputes may be subject to UK law and courts

10. Policy Changes

We may update these terms periodically. Changes will:

• Be posted on this page with a new “last updated” date
• Not apply retroactively to existing orders
• Not substantially reduce your rights without notice